Shipping & Returns

Apparel & Stationery

Each product is made especially for you once your order is placed, which makes it non-returnable. Creating items on demand instead of in bulk helps reduce overproduction — thank you for supporting thoughtful, sustainable choices! 💕

Memory Makers Club™

Because this is a digital download, we’re unable to offer refunds once your purchase is complete. 

Please note: subscriptions, custom orders, and sale, items are non-returnable.

Refunds for Subscriptions

Subscriptions are non-refundable, but you may cancel at any time by logging into your account at shop.bestfriendsforfrosting.com/account.

Cancellation requests must be received at least 14 days before your billing date to avoid being charged for the next month.

If a payment fails due to an invalid or expired payment method, please update your payment information promptly. We may attempt to reprocess the payment before pausing your subscription.

Contact Us

For refund, billing, or payment questions, please email contact@bestfriendsforfrosting.com  we’re here to help! 💕